A million reasons why you shouldn’t put your customer first (or second)

04-2021 |

Brace for impact If you are dig-your-heels-in adamant that prioritizing your customer is the most effective way to maximise sustainable growth, now would be a good time to check your footing. Because effective though it is as a ‘cultural value’, it’s not the most effective. In fact, it doesn’t even come close. Those in the […]

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Why Adaptability Intelligence is your green light when you’re shown the red card

03-2021 |

High-to-Low training Tony Underwood’s mercurial run from inside his own half to score for England against Australia is one of the best tries in Rugby World Cup history. But his euphoria only lasted until the next game when All Black Jonah Lomu – who despite being the size of a rush-hour traffic jam – showed him […]

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Adaptability Intelligence will lift you up where you belong in 2021

03-2021 |

The Ultimate Question In days of yore and yesteryear Joe Cocker and Jennifer Warnes won just about every award going for asking ‘who knows what tomorrow brings?’ 140 million Spotify downloads later, it’s a question that’s particularly apposite today. Because of the loopy-nut fruit-cake heartbreaking head-in-your-hands year we had last year, we actually need to […]

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Stop relying on projects to improve adaptability in your people

01-2020 |

Have you ever wondered why most people who’ve been through lots of projects aren’t more open to the idea of change? The world is becoming increasingly complex and uncertain. Raising your Adaptability Intelligence is essential for survival and growth. But that isn’t going to happen just by doing more projects. Because projects are designed to […]

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